Job Description

Akron Cleveland Association of REALTORS® (ACAR) just created a seat at the table for an Advocacy & Communications Administrative Assistant!

Do you take pride in being the person who keeps things moving, whether it is troubleshooting tech, proofreading communications, or helping plan events? Are you passionate about using your skills to elevate a mission-driven organization and excited to contribute ideas that make things better? Do you value structure and clear expectations, but also thrive in a flexible, open-minded team that trusts you to take ownership of your work?

We may be looking for you!

Akron Cleveland Association of REALTORS® is seeking an Advocacy & Communications

Administrative Assistant to provide support to advance ACAR’s advocacy and outreach efforts. This position oversees the efficient coordination of communications, committee support, event logistics, and member engagement, adhering to exceptional standards of professionalism, accuracy, and responsiveness.

We are looking for a reliable, organized, and adaptable individual with a strong sense of personal accountability and a passion for serving others. The ideal candidate will be able to manage multiple priorities with ease, maintain order and efficiency in a fast-paced environment, and support both internal teams and external stakeholders to advance ACAR’s advocacy and communications efforts. Strong attention to detail and follow-through is a must!

Join the Akron Cleveland Association of REALTORS® team and work for a professional trade association comprised of over 5,000 professionals engaged in the real estate industry. At ACAR, you will become part of a community that genuinely cares about each other’s success. There are numerous opportunities to grow and develop while working with a seasoned, supportive, and high-performing team.

Responsibilities include:

• Representing ACAR as a staff ambassador at events and meetings to promote the organization’s mission and values
• Collaborating with the Communications Department to coordinate and schedule guests for podcast recording, video production, and other AV pursuits
• Preparing and sending correspondence (agendas, minutes, reminders, meeting packets, post-meeting follow-up) to committee members
• Engaging with members and vendors to troubleshoot website, mobile app, and software issues and ensure timely resolution
• Establishing priorities and managing personal workflow to maintain a focused and efficient path toward results
• Performing general office duties, including answering phones, data entry, scheduling, photocopying, mailing, and filing
• Providing outstanding customer service and assistance to members and other ACAR staff in a positive and courteous manner
• Regularly updating association websites and the mobile app, including posting pre-written blog content, updating events, proofreading, and contributing content as needed
• Assisting with event planning and execution, including registration, member check-in, and tech-based support services
• Assisting with mandated financial data reporting for the political action committee and community fund (as assigned)
• Providing on-site tech support for meetings, including troubleshooting Zoom, connectivity, and audiovisual equipment
• Performing other duties as assigned

Knowledge and skills required:

• Demonstrated ability to effectively use AI tools (e.g., Copilot, ChatGPT) to increase productivity, streamline tasks, and enhance written communication -this is a core competency for the role
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook, Teams, and PowerPoint)
• Excellent written and verbal communication skills
• Experience working within WordPress, including updating content and using plug-ins such as Cornerstone, Gravity Forms, HubSpot, & Wufoo
• Experience troubleshooting and providing basic tech support for office equipment (Mac & PC)
• Strong organizational and time-management skills
• Ability to multi-task, adapt to change, and work collaboratively with internal departments and external stakeholders

Experience:

Potential candidates should have at least 1-2 years of prior work experience in an administrative office environment or a similar role. The ideal candidate will have experience supporting day-to-day office operations, managing multiple tasks with accuracy, and providing professional customer service. Experience in proofreading written communications and supporting digital content such as newsletters, blogs, and website updates is strongly preferred. Experience writing blogs, newspaper copy, or op-eds is a plus! Prior experience leveraging AI tools to enhance administrative or communications work is strongly valued.

Education:

• High school diploma or GED -Required
• College degree in Public Affairs, Interpersonal Communications, Digital Communications, or Office Administration is a plus!
• AI Certification is a plus!
• Microsoft Office Specialist Certification is a plus!

Salary and Benefits:

The salary range is $39,000-$43,000 yearly, depending on experience. The compensation package includes a 401(k) with employer matching, medical, health, vision, and dental insurance.

To arrange a confidential interview, send a résumé by responding to this ad or contact [email protected] .

ACAR is an equal opportunity employer, and we value an inclusive work environment.

About Akron Cleveland Association of REALTORS®:

The Akron Cleveland Association of REALTORS®, (ACAR), is a not-for-profit, professional organization for real estate professionals who sell real property and businesses that work in or with the real estate industry. ACAR provides a variety of services to its members, including education, insurance, affinity programs, and legislative representation, as well as membership in the Ohio REALTORS® (OR) and the National Association of REALTORS® (NAR).

Members who hold the title REALTOR® are licensed real estate professionals who choose to voluntarily subscribe to a strict Code of Ethics that is above and beyond the law. The word REALTOR® is a registered trademark that can only be used by members of a local, state, and national association of REALTORS®. People who do not subscribe to the strict Code of Ethics and are not members of a REALTOR® association are simply real estate licensees.

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