Job Description

As an Assistant Clinic Director at Ellie Mental Health in Chelmsford Massachusetts, you'll share our vision for improving and expanding access to quality mental health care and thrive in an environment driven by our core values of authenticity, humor, compassion, creativity, acceptance, and determination.

The Assistant Clinic Director is responsible for supporting the Clinic Director in the oversight of performance and operations of the clinic. This role supports the Clinic Director and clinic staff, assists with staffing needs, provides resource support, and performs administrative oversight. Ellie Mental Health was founded in 2015 by Erin Pash, LMFT and Kyle Keller, LICSW when they opened the first Ellie clinic in Minneapolis. Since then, the Ellie Fam has continued to grow with multiple clinics in Minnesota and a growing number of locally owned and operated franchises across the country.

Ellie was proudly founded on the principle of destigmatizing mental health. The mental health industry is full of barriers, and we’ve made it our goal to fill the gap and find innovative ways to break down these barriers for the communities we serve.

Tasks & Responsibilities

Supervision and Consultation/Clinical Work:

• Participate in the weekly Clinic Director meeting
• Participate in the weekly Clinic Manager meeting
• Provide 1:1 consultation with all therapy staff to review productivity, caseload, and clinical documentation
• Maintain agreed upon clinical client caseload

Administrative:

• Troubleshoot issues within Valant, ADP, Teams, Outlook, and billing
• Review EHR service lines and complete Error Correction Form as needed
• Monitor Clinic capacity and practice patterns by assisting in creation of Clinic Heath Card
• Support clinic staff development to ensure accurate use of Valant
• Partner with CD to support administrative changes as needed
• Coordinate with CD to support the hiring process, including screening, interviewing, and onboarding
• Coordinate office supply orders with Clinic Director

Clinic Oversight:

• Assist CD with monitoring and managing clinic office schedules.
• Provide timely response to concerns raised by clients, clinicians, or external stakeholders.
• Check clinic performance data weekly and assist CD with identifying opportunities to improve clinic functioning and quality of client care
• Serve as back-up for CD when they are out of the office
• Additional duties as assigned

Required Skills/Abilities

• Master’s Degree or higher education in mental health discipline- We would love a PsyD!
• Independently licensed in Massachusetts (e.g., LCSW, LMFT, LPC).
• Strong leadership,problem-solving, and executive skill sets.
• Strong working knowledge of state requirements regulating mental health practice.
• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Working understanding of human resource principles, practices, and procedures.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to function well in a high-paced and changing environment.
• Proficient with Microsoft 365 applications.
• Adept at learning and navigating Electronic Health Record systems

Independent franchisees are Equal Opportunity employers committed to diverse and inclusive workforces. Franchisees are independent business people and not employed by Ellie Family Services, PLLP, d/b/a “Ellie Mental Health”, Ellie MSO, LLC, or Ellie FAM LLC. Thus, each franchisee and each franchisee clinic is unique and the franchisee is alone responsible for all employment matters in their clinic, including the terms and conditions of employment for their employees, such as hiring, firing, discipline, supervision, staffing and scheduling. Depending on the clinic location you select, the job for which you apply may be in a clinic owned and operated by an independent franchisee, and not with the corporate-owned clinics, which are based in Minnesota. This means the franchisee, not Ellie Family Services, PLLP, is responsible for all employment matters at the clinic. If you are hired for the job, the franchisee will be your employer, not Ellie Family Services, PLLP or any of its affiliated entities. For franchisee clinic locations, please contact the franchisee organization directly to the extent you need assistance in completing forms or otherwise participating in that franchisee’s application process.

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