Akkodis is seeking a Call Center Agent for a Contract job in Phoenix, Arizona. Ideally looking for someone who has a Minimum of 2 years in a call center or equivalent customer service position.
Pay Range:$17 -$18/hr. The rate may be negotiable based on experience, education, geographic location, and other factors.
Responsibilities:
• Resolve complex inquiries from callers and contact center agents.
• Take ownership of calls escalating beyond contact center agents.
• Identify and escalate unscripted issues to the resource team.
• Manage escalation log to ensure timely follow-up.
• Provide general assistance with calls in downtime as needed.
Qualifications:
• Minimum of 2 years in a call center or equivalent customer service position.
• Experience with escalated or supervisory phone calls strongly preferred.
• Exceptional verbal and written communication skills.
• Ability to proof-read and edit written responses resulting in no spelling, grammar, or punctuation errors.
If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at [email protected].
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees with the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit .
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
· The California Fair Chance Act
· Los Angeles City Fair Chance Ordinance
· Los Angeles County Fair Chance Ordinance for Employers
...is Tim Tebow, a professional sports bound college athlete, a 40 year old mother trying to get fit, or a 7 year old athlete training for the... ...day 1 & work with anyone. We have classes for 7-11 year olds, 12-14 year olds, 15-18 year olds, & adults. We have 100+ one on one...
...Employment Type**Part time**Worksite Flexibility**Remote**Job Summary**We are looking for a motivated Wellness Program Coach ready to take us to the next level! If you... ...communication skills and a background in health-related fields, and are looking for your next...
Job Title: Customer Service Representative (Temp) Location: Irvine, CA (On-Site) Hourly Rate: $20/hr Company Overview: Looking for a reliable and friendly Customer Service Representative to join our team. This is a temp-to-hire opportunity with the potential...
We are seeking a CC or C licensed investigator to cover the Orlando area. We will also train those that have completed the 40 hour PI course. Must have video camera, good running vehicle, internet access, and voice recorder. Spanish speaking a plus! Employment Type:...
ABOUT THE ROLE: Were looking for a creative, strategic, and highly organized Social Media Manager to lead and execute content strategy across all key platforms. This role is responsible for driving brand awareness, audience growth, and engagement while aligning content...