Job Description

About Full Moon Acupuncture:

We’re a small, growing acupuncture clinic dedicated to helping patients find lasting relief and balance — specializing in pain relief, pregnancy and birth, women’s health, children and family care. Through acupuncture, bodywork, Chinese herbs, and nutritional counseling and supplements, we provide thoughtful, long-term care for the whole person.

About the Role:

We’re looking for a detail-oriented, proactive Clinic Coordinator who’s passionate about creating exceptional customer experiences and helping people feel comfortable. You’ll play an essential role in keeping our clinic organized, calm, and welcoming — supporting both patients and practitioners so the day flows smoothly.

You should have excellent attention to detail, strong communication and organizational skills, and a genuine interest in natural medicine. We value self-starters who are creative, natural problem solvers, and eager to learn — people who take initiative, offer thoughtful ideas to improve how we work, and help us be the best healers we can be. 

What You’ll Do

• Oversee and manage daily office operations, including (but not limited to):
• Provide attentive, professional care to patients, serving as the first and last point of contact during each visit.
• Manage phone, email, and text communication with clarity and care
• Schedule appointments and coordinate the clinic calendar
• Keep patient files, rooms, and front office organized and ready
• Process payments, invoicing, and insurance information. Including light bookkeeping and data entry (training provided)
• Track and restock herbs, supplements, and clinic supplies
• Manage special projects and help identify ways to improve daily operations

Skills & Experience

• Excellent attention to detail, multi-tasking, and organizational skills
• Communicate clearly and professionally with patients, acupuncturists, suppliers, and insurance companies — by email, phone, and in person.
• Experienced in office management, administrative assistance, and customer service.
• Detail-oriented, organized, and able to juggle multiple tasks with ease.
• Proactive problem solver who’s not afraid to ask questions or seek help when needed.
• Strong computer skills — comfortable with MS Office, Gmail, and Google Drive.
• Familiar with (or eager to learn) tools like QuickBooks, MailChimp, Office Ally, and Jane.
• Basic social media and marketing experience is a plus.
• Genuine interest or background in natural and holistic medicine.

Role Details:

Clinic Coordinator Schedule: 

• Mondays 11:30pm-8pm 
• Tuesdays 11:30am-8pm 
• Wednesdays 10:30am - 7:00pm 
• Thursdays 10am-5pm 
• Fridays 11:30am - 4:30pm 

Note: This position could be structured as one full-time role or two part-time roles, depending on candidate availability and scheduling needs.

Location: Full Moon Acupuncture, Oakland, CA. This is an exclusively in-person position (not remote/work from home)

Pay: $22–$26/hr — competitive pay for the right person, with room to grow as the clinic expands.

Benefits:  

• Paid time off
• Eligibility for an annual performance bonus
• Employee discount on acupuncture and wellness services
• Support for ongoing learning and professional growth
• Team referral bonus program

How to apply: 

Please send your resume and a brief note on the following:

1. A short note (1–2 sentences) about why this role and our clinic appeal to you.
2. A brief example (2–3 sentences) of how you’ve helped keep an office, team, or project running smoothly — this can come from any kind of work (clinic, hospitality, retail, administrative, etc.).

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