Job Description

MRF: 75855
Is This YOU? Then We Want to Meet You!
You have experience supporting customers through Zendesk, handling technical issues, subscription concerns, and content inquiries with ease.
You’re detail-oriented, proactive, and thrive in fast-paced environments where accuracy and customer experience are top priorities.
You can collaborate effectively with teams, escalate issues when needed, and maintain professionalism while working independently.
Bonus points if you have knowledge or experience in the media and entertainment industry
If this sounds like you, we’d love for you to join our support team! Who We Are: At LTVplus, we’re all about delivering WOW-worthy customer experiences for brands worldwide. We’re a remote-first company with a team spread across the globe, embracing flexibility and diversity in everything we do. We work with various clients, bringing personalized support to enhance their customer experiences. Your Mission Will Be To:
Handle customer inquiries across email, chat, and social media like a pro.
Be the voice of the brand, providing personalized and top-notch support.
Collaborate with our awesome team to boost customer satisfaction and share insights.
Use various tools and platforms to troubleshoot and resolve customer issues efficiently.
Adapt to different client needs – because every day is a new adventure!
Tech Checklist – Gotta Have It!
A reliable computer (preferably younger than 3 years) and a stable high-speed internet connection.
Some experience with customer support software (e.g., Gorgias, Zendesk, Intercom) would be awesome!
A quiet, cozy workspace to handle calls and chats like a pro.
Apply now and let’s make order magic happen!
Click Here - Your First 30-60-90 Days at LTVplus: What to Expect
Note: Only shortlisted candidates will be contacted.

Job Tags

Remote work, Worldwide,

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