Customer Service Representative Job at Agency Insurance Company of Maryland (AIC), Hanover, MD

djBiQmRHbkduR3hydjIrZzJmSjFyNlBWQmc9PQ==
  • Agency Insurance Company of Maryland (AIC)
  • Hanover, MD

Job Description

Job Description:

We have an immediate opening in our home office located in Hanover, Maryland. This position is responsible for servicing our agent partners and our policyholders. Each representative services 60-100 incoming calls per day in addition to other daily activities. We assist with questions on policies, billing, coverages, cancellations as well as guidance to our agents on how to accurately quote a policy. We do this for all states we do business in and for all products - personal auto, motorcycle, and commercial auto.

Qualifications:

Math skills required. Attention to detail and ability to multi-task. Excellent communication, organizational, and customer service skills. Requires ability to learn and understand insurance program differences between several states and how to process requested policy changes, while still cordially and courteously servicing 60-100 incoming calls per day. Patience and listening skills - leading to problem-solving (what is really being asked of me on this call) is a must. Flexibility to work either an 8:30-5 or 9:30-6 pm. Bachelor’s Degree or equivalent industry experience is helpful but not required.

Job Tags

Immediate start, Home office,

Similar Jobs

Muffetta Domestic Assistants

Housekeeper/House Cleaner Job at Muffetta Domestic Assistants

 ...money all paid. Healthcare plan subsidies available. Start Date: 5/12/2025 A Washington DC family is looking for a Housekeeper/House Cleaner who will help to assist a vibrant 82 year old woman who lives alone. Cleaning and light meal prep a must. Summers are spent... 

Chadwell Supply

Appliance Delivery Driver Job at Chadwell Supply

 ...Experience and Performance Based Bonuses!~ Full Time, Monday-Friday, 7:00am-Finish ~ Paid...  ...to work as a Chadwell Supply Route Driver. What you will need You must be 21...  ...satisfaction through prompt and accurate product delivery and communication with company and... 

Majic Productions

Audiovisual Production Technician Job at Majic Productions

 ...PPT, video files, graphics) Setup screens, projectors, monitors and cameras Streaming equipment Lighting system Conventional and LED fixtures DMX and proper addressing of fixtures Intelligent lighting programming ~ Rigging experience is a plus... 

Stanford University

Clinical Research Coordinator Associate | Stanford University Job at Stanford University

 ...The Byers Eye Institute at Stanford University School of Medicine is seeking a Clinical Research Coordinator Associate to perform duties related to the coordination of clinical studies under the direction of Dr. Andrea Kossler, Associate Professor of Ophthalmology. Duties... 

Hour Media

Production Assistant Job at Hour Media

 ...Hour Media is seeking a highly organized and detail-oriented Production Assistant to join our team in Troy, MI. This full-time position plays a key role in the execution of advertising campaigns across both print and digital platforms for our award-winning media brands...