Customer Service Representative Job at TalentBurst, an Inc 5000 company, Corning, NY

dUVYS2RtSEVsV2xwdjJPbDN2dDJyYVRmQVE9PQ==
  • TalentBurst, an Inc 5000 company
  • Corning, NY

Job Description

Customer Service Coordinator I

Corning, NY, Hybrid

11+ Months Contract

This is currently a hybrid role with 3 days in the office and 2 days working remotely.

Pay Rate - $19.15/hr

Position Details

  • Working Hours: Monday-Friday, 7:30 AM-4:30 PM or 8:00 AM-5:00 PM

Job Summary

The Internal Customer Service Coordinator will be the primary point of contact for internal customers and department representatives, focusing on providing professional and efficient assistance. The role involves acting as a liaison between various departments, managing conference room scheduling, processing work orders, and supporting internal events.

Key Responsibilities

  • Customer Support: Provide exceptional service to internal customers via phone/email/Teams
  • Liaison Role: Facilitate communication between internal customers and other departments to ensure efficient resolution of inquiries.
  • Conference Room Scheduling: Manage reservations and setup requests using specialized scheduling software.
  • Work Order Management: Process and enter work orders in designated software, collaborating with service partners for timely completion.
  • Event Coordination: Assist department groups in planning and executing customer events.
  • Recordkeeping: Maintain accurate records of requests, orders, and communications.
  • Customer Service Excellence: Deliver high-quality service while adhering to company policies and standards.

Qualifications:

  • Education: Required: 2-year degree (preferably in business-related fields).

Skills:

  • Strong written and verbal communication skills for building positive relationships across all organizational levels.
  • Exceptional organizational and multitasking abilities, with attention to detail.
  • Technical proficiency with scheduling and work order software, or aptitude for learning new systems quickly.

Experience:

  • Preferred: Previous experience in a call center, customer service, or administrative support role.
  • Adaptability: Ability to thrive in a fast-paced environment and respond effectively to changing priorities.

Job Tags

Contract work, Work at office, Remote work, Monday to Friday,

Similar Jobs

ProKatchers LLC

HEDIS Quality Reviewer Job at ProKatchers LLC

 ...Job Title : HEDIS Quality Reviewer Location : New York, NY 10004 Duration : 2 + Months Contract Education : High School/GED with a minimum of two years HEDIS review experience Shift Details : 9:00 AM -5:00 PM Job Description: The position will be responsible... 

Wondercide

Continuous Improvement Specialist Job at Wondercide

 ...Safety, Quality, Productivity, Leadership & Development, and Continuous Improvement) Guide business case development across the team to aid in completing projects that provide tangible results Support efforts to utilize GEMBA walks to increase focus, awareness, and... 

The York Group, Inc.

Associate - Environmental/Health/Safety Job at The York Group, Inc.

 ...POSITION SUMMARY The Associate - Environmental/Health/Safety plans, coordinates, and implements environmental, health, and safety programs...  ...Occasional travel either locally, nationally, and/or internationally may be required. High degree of proficiency MS Office... 

Macdonald & Company

CFO & Head of Capital Markets Job at Macdonald & Company

 ...and execution-focused Chief Financial Officer & Head of Capital Markets. This dual-role executive will oversee all finance and...  ...expand the firms investor base Qualifications ~8+ years of experience in real estate capital markets, accounting, and finance ~ Proven... 

Risk Services of Louisiana, Inc. DBA: Risk Services - Leavit...

Administrative Assistant Job at Risk Services of Louisiana, Inc. DBA: Risk Services - Leavit...

 ...incoming mail and packages Prepare and process outgoing mail and shipments Coordinate...  ...with basic office technology (phones, email, Microsoft Office or similar tools) Attention...  ...and time-management skills Ability to work independently and as part of a team...