Job Description

Why Axion BioSystems

At Axion, we empower our scientists and engineers to develop the tools that lead to new discoveries and better clinical outcomes. Our products are actively used in ground-breaking research in the fields of neurodegenerative disease, cancer immunotherapy, and cardiac safety. Located in Atlanta, GA you’ll join a team that is skilled, passionate, and supportive. If you want to be a part of a company that is on the leading edge of scientific research, Axion may be the place for you.

Job Description Summary:

Axion BioSystems, Inc. is seeking an Entry Level Inside Sales Representative to complement and support the company’s Commercial team. As a member of this team, you will directly interact with customers to answer questions regarding Axion’s products and provide quotes, while also facilitating and triaging customer support. The individual will interact with Axion’s Enterprise Resource Planner (ERP) platform to efficiently quote and accurately process purchase orders for consumable products. Additionally, you will be responsible for identifying and qualifying sales opportunities for instrument platforms by reaching out to potential customers and nurturing initial interest. You’ll work closely with the sales and marketing teams to drive pipeline growth by setting up qualified meetings for the sales team. A Life Sciences background, along with attention to detail and a positive demeanour are critical to this position’s success.

Job Duties

Inside Sales Representative will:

· Manage customer inquiries, determining pricing and issuing quotes for Axion consumable products. 

· Review and approve customer orders into the ERP system in a timely manner.

· Answer emails to resolve customer product inquiries and properly transfer support requests.

· Maintain Salesforce database of existing customers and assets.

· Conduct research to identify potential customers and decision-makers across multiple product families.

· Use tools like CRM systems, social media, and email marketing platforms to build a pipeline.

· Engage leads through outbound calls, emails, and social media outreach.

· Assess customer needs and fit based on predefined criteria.

· Schedule meetings or demos for Account Managers or senior sales staff.

· Work with Marketing to follow up on campaigns and inbound leads.

· Maintain accurate records in CRM and provide regular reports on activities and outcomes.

· Assist with specific projects affecting the Inside Sales Team and other departments within Axion Biosystems.

Job Requirements

• Bachelor’s Degree or higher in a biological/ life sciences or related technical field.

· Familiarity with life sciences and cell biology, including products and terminology.

• Highly organized and detail-oriented, with excellent time management, communication skills, and the ability to prioritize tasks to meet deadlines.

• Proficient in computer use, including Microsoft Office products such as Excel, Word, Access, and Outlook.

• Strong ability to collaborate effectively in a team environment, contributing to group goals while maintaining open communication and fostering a positive and supportive atmosphere.

Preferred Skills and Qualifications

· Industry Knowledge: Familiarity with and/or experience in B2B sales environments.

· Technical Skills: Proficiency with CRM tools like Salesforce and ERP platforms such as NetSuite, SAP, or Acumatica.

· Sales & Communication Skills: Expertise in upselling, cross-selling, persuasive communication, and building strong client relationships.

· Organizational & Personal Attributes: Strong data analysis, project management skills, adaptability, and effective problem-solving under pressure.

Benefits

• 401k

• 401k Matching

• Health, Dental, and Vision Insurance

• PTO

• Flexible & Hybrid Work Schedules

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer.

Location

• Buckhead, Atlanta, GA 30309

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