Job Description

Position Summary:

We are seeking a detail-oriented and strategic ERP & Business Applications Manager to lead the administration, enhancement, and optimization of our ERP systems and other business-critical applications. This role will be responsible for ensuring that technology solutions align with the company's operational and strategic objectives, while supporting integration, data analytics, and user adoption initiatives.

Key Responsibilities:

• Own and manage enterprise resource planning (ERP) systems such as Sage X3, Navision, or SAP, including system upgrades, customizations, and vendor relationships.
• Oversee the performance and reliability of all business-critical applications to ensure they meet operational and strategic goals.
• Troubleshoot and resolve complex software and application issues in a timely and effective manner.
• Lead integration efforts across applications, driving system enhancements and performance improvements.
• Design, develop, and maintain business intelligence tools, dashboards, and reports to support data-driven decision-making.
• Partner with department heads and business leaders to assess system needs and optimize technology usage across the organization.
• Drive user training, documentation, and change management to promote adoption and maximize ROI on business applications.
• Ensure robust system security protocols, access control measures, and compliance with company policies and regulatory standards.

Qualifications:

• Bachelor’s degree in Information Systems, Computer Science, Business Administration, or related field (or equivalent experience).
• 5+ years of experience managing ERP systems and enterprise applications.
• Hands-on experience with ERP platforms such as Sage X3, Navision, SAP, or similar.
• Strong analytical, troubleshooting, and problem-solving skills.
• Experience with application integration, system customization, and vendor management.
• Proficiency in data analytics and reporting tools (e.g., Power BI, Tableau, SQL).
• Excellent communication and collaboration skills across technical and non-technical teams.
• Knowledge of IT compliance, security, and governance best practices.

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