Job Description

General Job Description: We are seeking a dedicated and organized Front Desk Receptionist to join our optometrist office. The ideal candidate will be the first point of contact for our patients, providing excellent customer service and ensuring smooth administrative operations. This role is perfect for someone looking to grow within the field of optometry.

Responsibilities:

• Greet and welcome patients as they arrive at the office.
• Answer phone calls and respond to patient inquiries.
• Schedule and confirm appointments.
• Manage patient records and ensure accurate data entry.
• Assist with insurance verification and billing processes.
• Maintain a clean and organized reception area.
• Provide excellent customer service and ensure patient satisfaction.
• Assist with other administrative tasks as needed.

Requirements:

• High school diploma or equivalent.
• Previous experience in a medical office or customer service role preferred.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Proficiency in using office software and equipment.
• Ability to multitask and handle a fast-paced environment.
• Friendly and professional demeanor.

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