Job Description

New Mexico Donor Services is the designated organ procurement organization (OPO) for the state of New Mexico – and is a member of the DCI Donor Services family.

For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities.

DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank.

Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobili

With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking.

Key responsibilities this position will perform include:

• Oversee the development and implementation of strategic hospital plans to facilitate growth in the organ and tissue donation.
• Evaluates activities against established strategic hospital plans. Works in collaboration with hospitals’ QAPI departments to ensure hospital performance.
• Conducts in-person meetings with key hospital personnel to establish rapport and identify potential problems. Resolves concerns related to the provision of service with the hospital. Partners with location Clinical Directors and Executive Directors to investigate missed referrals.
• Prepares, distributes, and analyzes hospital surveys. Tracks and analyzes both donor and referral patterns.
• Oversee the development and maintenance of Hospital Development policies and procedures. Leads organizational regulatory compliance with CMS and AOPO with regards to all aspects of Hospital Development.
• Responsible for hiring, onboarding, and training of employees. Evaluates employee performance through dashboards and meeting strategic hospital goals.
• Develop employees to present findings to all levels of hospital personnel. Provides coaching, counseling, and education as necessary.
• Regularly audits hospital documentation activities entered by staff in iTransplant and presentation material.
• Communicates and works collaboratively with other DCIDS/OPO departments to identify and improve donation processes within hospitals, Medical Examiners and Corner Offices. Actively participates in AOPO Hospital Development Council.
• Leads the Hospital Development Affinity Group. Escalates feedback and ideas to senior leadership as appropriate.
• Acts as a role model for DCIDS by supporting, reinforcing, and exhibiting behaviors consistent with the DCIDS core values, which are selfless, hardworking, passionate, and dependable.
• Other special projects and duties as assigned.

The ideal candidate will have:

• An RN or BA/BS in Health or Business-related field preferred
• Occupational experience related to cultivating relationships and creating buy-in within healthcare setting
• OPO experience preferred
• Working knowledge of computers and Microsoft Office applications to include Word, PowerPoint, and Excel required
• Exceptional teamwork, communication, and conflict management skills.
• Valid Driver’s license with ability to pass MVR underwriting requirements.

We offer a competitive compensation package including:

• Up to 184 hours of PTO your first year
• Up to 72 hours of Sick Time your first year
• Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage
• 403(b) plan with matching contribution
• Company provided term life, AD&D, and long-term disability insurance
• Wellness Program
• Supplemental insurance benefits such as accident coverage and short-term disability
• Discounts on home/auto/renter/pet insurance
• Cell phone discounts through Verizon
• Meal Per Diems when actively on cases

**New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.**

You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position.

DCIDS is an EOE/AA employer – M/F/Vet/Disability.

PI6ce150d0b660-30492-38870605

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