Job Description

This is a contract to hire and hybrid 3 days a week onsite in Columbus, OH. No sponsorship provided at this time.

Position Summary:

We are seeking a dynamic and detail-oriented Project Manager / Business Analyst (PM/BA) to join our Information Technology team in the retail industry . This hybrid role is responsible for leading IT projects from initiation through delivery, while also serving as a key liaison between business stakeholders and technical teams to analyze and document requirements, workflows, and system functionalities. The ideal candidate will have a strong understanding of retail operations and technology solutions such as POS systems, ERP, eCommerce platforms, and supply chain systems.

Key Responsibilities:

Project Management

• Plan, execute, and manage IT projects across the retail business
• Define project scope, timelines, resources, and deliverables.
• Coordinate cross-functional teams including IT, marketing, store operations, and vendors.
• Manage project budgets, risks, issues, and communications.
• Provide regular project status reports to stakeholders and senior leadership.
• Ensure project delivery meets business goals and quality standards.

Business Analysis

• Collaborate with stakeholders to gather, define, and document business and functional requirements.
• Analyze and map current and future state business processes to identify gaps and improvement opportunities.
• Develop business cases and feasibility analyses for IT initiatives.
• Translate business requirements into functional specifications for development teams and vendors.
• Support UAT (User Acceptance Testing) and change management processes.
• Provide post-implementation support and evaluate outcomes to ensure business value is realized.

Qualifications:

Education & Experience

• 5+ years of experience in a dual PM/BA role within an IT department.
• Experience in the retail industry is required (brick-and-mortar, eCommerce, or omnichannel).
• Familiarity with retail systems
• Proven track record of delivering medium to large-scale IT projects.

Skills & Competencies

• Proficiency in project management tools
• Excellent analytical, organizational, and problem-solving skills.
• Exceptional communication and stakeholder management abilities.
• Ability to manage multiple priorities in a fast-paced retail environment.
• Strong documentation and presentation skills.

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