Job Description

The HT Group has a life insurance client in Austin, TX looking for a New Business Specialist who is detail-oriented, proactive, and customer-focused to support the end-to-end processing of life insurance applications while building trusted relationships with producers, clients, and internal teams. This role plays a key part in ensuring applications are submitted accurately and efficiently, and that all underwriting requirements are fulfilled in a timely manner.

Contract-to-hire 

$20-$23/hr DOE 

Responsibilities:

• Review life insurance applications for completeness, accuracy, and compliance with company policies
• Conduct initial assessments and make independent decisions within established guidelines
• Order and follow up on underwriting requirements with vendors and producers
• Maintain strong relationships with producers, field offices, and internal stakeholders
• Provide exceptional customer service through phone, email, and written communication
• Resolve issues or concerns promptly and professionally, ensuring follow-through
• Oversee final policy packet assembly, mailing, and tracking
• Meet production and quality standards set by the department
• Support additional projects or tasks as assigned

Requirements:

• 2+ years of experience in life insurance new business processing or case management
• Proven ability to build and manage relationships with producers and customers
• Excellent communication skills with empathy and professionalism
• Strong decision-making, problem-solving, and critical thinking abilities
• Self-starter who works well both independently and in team environments
• Adaptability and eagerness to learn in a fast-paced environment
• A college degree is preferred but not required

All qualified applicants may apply below or send an email to [email protected]

#MPIND

Job Tags

Contract work,

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