Job Description

Operations Leader

Location: Cedar Hill, TX

A growing, mission-driven organization within a national network is seeking an experienced Executive Director to lead operations, drive growth, and champion high-quality service delivery at a local center. This individual will oversee business performance, community engagement, and team leadership while ensuring an exceptional experience for clients and staff alike.

Key Responsibilities

Strategic Growth & Community Impact

• Lead local growth initiatives and achieve performance goals for client engagement and service utilization.
• Build relationships with referral sources, community organizations, and partners to expand outreach and visibility.
• Promote a culture of proactive engagement and client-centered service.

Financial & Business Leadership

• Manage operational budgets, including revenue, expenses, and labor allocation.
• Partner with internal teams to implement strategies that enhance efficiency and profitability.
• Monitor key performance indicators to ensure sustainable growth.

Operational Oversight

• Oversee daily operations, ensuring high-quality, compliant, and efficient service delivery.
• Maintain standards aligned with organizational policies and regulatory requirements.
• Use data insights to guide decision-making and continuous improvement.

Team Development & Culture

• Recruit, inspire, and retain a talented, mission-focused team.
• Foster a culture of accountability, professional development, and recognition.
• Provide coaching and mentorship to emerging leaders.

Relationship & Community Engagement

• Serve as a visible and trusted leader within the community.
• Build partnerships with local organizations, schools, and referral networks.
• Support outreach and educational initiatives that align with the organization’s mission.

Qualifications

• Bachelor’s degree required; advanced degree in Business, Healthcare Administration, Education, or a related field preferred.
• 5+ years of leadership experience in healthcare, behavioral health, education, or other service-oriented industries.
• Demonstrated success managing operations, finances, and cross-functional teams.
• Strong relationship-building, communication, and strategic planning skills.
• Entrepreneurial mindset with adaptability and emotional intelligence.

Compensation & Benefits

• Competitive salary commensurate with experience
• Performance-based bonus opportunity
• Comprehensive medical, dental, and vision coverage
• 401(k) with employer match
• Generous paid time off and holidays

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