Process Manager Job at Compass Group USA, San Jose, CA

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  • Compass Group USA
  • San Jose, CA

Job Description

Compass Group USA

great people. great services. great results.

Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.

Job Summary:

To support our growth we’re looking for a Process Manager to join our awesome team!

Working as the Process Manager you will effectively lead a high-performing, production team across a leading high-tech corporate dining account. This role shapes our culinary and hospitality intentions-ensuring world-class service, culinary excellence, and detailed execution that reflects our client’s elevated event standards.

The Process Manager is responsible for assisting the Logistics Manager on the overall success of the Production Kitchen. This means adhering to our Client’s culture and guidelines, the Health Department’s regulations, and Compass Group standards and expectations of food quality, freshness and presentation. Alongside the Logistics Manager, you will manage daily operations, including selection, development, and performance management of employees and managing the systems and processes in an efficient way. This position also motivates and directs team members to accomplish the objectives of the operation, and maintain a working relation with the Client.

Compass Group has a culture of workplace health and safety that you will champion everyday! As the Process Manager, you will set the example of responsible practices and ensure the well-being of the employees, operation and yourself.

Key Responsibilities:

  • Champion Food and Workplace Safety: Lead all safety initiatives, including managing allergen protocols and maintaining a secure work environment.
  • Team Leadership & Development: Champion team growth and performance by focusing on continuous training and development.
  • Operational Integrity: Maintain process and menu documentation, ensuring menu accuracy through detailed ingredient and allergen verification process.
  • Process & System Management: Collaborate with chefs to ensure framework, timing and ingredient accuracy.
  • Inventory & Cost Control: Manage all aspects of inventory and cost control, from ordering and tracking supplies to reconciling product costs and identifying opportunities for operational savings.
  • Technical Proficiency: Utilize and maintain all web-based systems for menu updates.

Preferred Qualifications:

  • Minimum of 3 years of relevant kitchen or process management experience in a high-volume, quality-focused food service environment.
  • Passionate about building and optimizing processes. You should be an organized leader who can empower a team to achieve peak performance while driving operational excellence.
  • Adept at using workplace technology and software tools, including web-based operational systems.
  • Experience in a Union environment is a plus.
  • ServSafe Certification a plus.

Associates At CCL Are Offered Many Fantastic Benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Flexible Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, for paid time off benefits information.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Applications are accepted on an ongoing basis.

Compass Group maintains a drug-free workplace.

Job Tags

Local area, Remote work, Flexible hours,

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