Job Description

Retail Partnerships Manager – Loss Prevention

About Us:

Metro One LPSG is the U.S. leader in providing dedicated security and loss prevention services to national clients. We are a rapidly growing organization transforming the contract security industry and we need talented, committed and determined individuals to help us carry out our mission. Our environment is dynamic, committed to “dedicated service delivery” to our clients and a “best in class” employee experience for our thousands of security and LP officers. We are a trusted provider of Retail Loss Prevention solutions, offering a comprehensive range of security officer services.

JOB SUMMARY:

The Retail Partnerships Manager – Loss Prevention will play a critical role in strengthening and expanding our relationships within the retail industry. This individual will use their deep knowledge of retail operations and loss prevention strategies, along with their existing industry relationships, to identify new opportunities, support client onboarding, and ensure long-term client satisfaction. While this is not a traditional sales role, a strong network and the ability to open doors is essential.

Retail Partnerships Manager – Loss Prevention Qualifications:

• 10+ years of experience in retail loss prevention or asset protection, preferably in a leadership or regional role.
• 10+ years of internal client relations, piers, human resources, finance, and operations preferred
• Strong network within the retail LP industry; ability to leverage relationships to build new partnerships.
• Bachelor’s degree in Business Administration, Sales, Marketing, or related field preferred (or LPC, CFI, CPP)
• Willingness to travel within the designated region as required
• Must be willing to participate in the Company's pre-employment screening process and continuously meet any applicable state, county, and municipal requirements.

Retail Partnerships Manager – Loss Prevention Roles & Responsibilities:

Retail Market Strategy & Analysis

• Conduct in-depth market research to identify growth opportunities, retail trends, and competitive threats within the region.
• Develop and implement effective strategies tailored to the retail sector to expand market share and support revenue growth.

Retail Client Relationship Management

• Build and maintain strong relationships with retail clients by understanding their unique needs and delivering tailored loss prevention and security solutions.
• Serve as a trusted advisor, ensuring client satisfaction and long-term partnership success.

Retail Business Growth & Development

• Identify and pursue new business opportunities within the retail industry through prospecting, networking, and leveraging industry events.
• Identify and cultivate relationships with key decision-makers in the retail space to grow the company’s client base.

Cross-Functional Collaboration

• Collaborate with internal teams to ensure seamless onboarding and successful implementation of services for new retail clients.
• Provide internal feedback based on client interactions to help optimize services and strengthen offerings.

Industry Engagement & Representation

• Represent the company at retail loss prevention conferences, trade shows, and networking events to promote brand visibility and expand connections in the retail LP industry.

Retail Partnerships Manager – Loss Prevention Pay & Benefits:

• Salary: $80,000-$110,000/yr + bonus based on performance
• Health, Dental, Vision Offered
• Opportunity for Growth
• 401(k)

Metro One LPSG is an Equal Opportunity Employer committed to embracing diversity.

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