Job Description

We are looking for a motivated and energetic individual to join our team! The Sales Assistant is responsible for providing support to our Sales Staff and clients.

Responsibilities

• General sales support of territory salespeople
• Assistance with sales appointment scheduling, correspondence, emails, etc.
• Planning and assisting with customer showroom visits and other sales-related events
• Preparation of pricing proposals
• Processing orders
• Confirming order entry with vendors
• Communicating order status information to customer
• Maintaining customer database
• Composing and preparing general correspondence
• Participating in weekly installation meetings
• Facilitating good customer & vendor relationships
• Updating job information (ship dates, delivery information, notes, etc.) for sales and operations to utilize during weekly installation meeting
• Working with operations as liaison with customers to schedule installation dates
• Working with subcontractors and communicating their schedules with operations and customers
• Communicating on-site deliveries so operations can schedule install
• Working with operations to place warranty requests with manufacturer and other vendors
• Communicating order information with subcontractors
• Constant communication with vendors on estimated ship dates
• Working with carriers to schedule deliveries
• Processing and requesting freight claims
• Monthly projections for manufacturer
• Processing special pricing requests to manufacturer
• Requesting and collecting installation pricing for proposals on jobs outside of our territory
• Running sales reports weekly for salespeople
• Working with manufacturer to make sure all orders match at point of order, change order, etc.
• Dayton Sales Assistant also aids in other administrative duties as follows:
• Greeting visitors entering the building
• Receiving and distributing incoming mail
• Answering incoming calls and routing to appropriate personnel
• Receiving deliveries
• Maintaining office supplies inventory and ordering supplies as needed
• Managing distribution of office keys
• Communicating with cleaning company, including scheduling and answering questions/handling issues that may arise
• Scheduling appointments for building maintenance

Qualifications

• High School Diploma or GED
• Capable of setting priorities and working under pressure
• Ability to multi-task, handling several situations simultaneously
• Ability to work well with internal and external participants
• Overall computer proficiency, including knowledge of Microsoft Office and Outlook

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