Job Description

Job Title: Sr. Security Process Controls Specialist

Pay: $50.00 - $70.00 per hour

Location: Erlanger, KY

Monday – Friday, 8:00 AM – 4:30 PM (4 days in-office)

Position Summary:

This role reports to the Director of Global Security Governance & Awareness within the Global Information & Cybersecurity team. The specialist will help drive and improve the Global Information & Cybersecurity program and document management processes, ensuring effective security governance and awareness initiatives.

Job Responsibilities:

• Oversee the creation, review, and updates of policies, standards, and procedures for Global Information & Cybersecurity and Global Technology.
• Collaborate with subject matter experts to address new requirements and emerging business needs securely.
• Manage the document management process for policies, standards, SOPs, and supporting documentation, including flowcharts and presentations.
• Facilitate bi-weekly Policy & Standards Working Group (PSWG) meetings, addressing policy approvals, standard updates, and security awareness initiatives.
• Coordinate agendas and content for the PSWG, the GICS Council, and applicable Process Advisory Groups (PAGs).
• Track and produce policy framework compliance metrics, including monthly policy reports and quarterly process scorecards.
• Ensure translation of policies into appropriate languages and publish documents on SharePoint.
• Support security awareness program development, including training materials and events.
• Track expenditures related to security awareness initiatives and translation services.
• Manage SharePoint content for document and security awareness initiatives.
• Coordinate with Corporate Communications to distribute security awareness messages and policy updates.
• Assist in executing security and technology assessments for customers, third parties, applications, and vendors.
• Compile and analyze data to generate reports and recommendations for management.
• Work with risk assurance teams to ensure smooth handoffs and continuous communication.
• Develop and maintain process documentation and governance structures for cybersecurity initiatives.
• Support cyber regulatory compliance efforts across the organization.
• Monitor compliance with document review processes and maintain accurate governance records.
• Create and deliver training to support document management initiatives and process improvements.
• Develop project management materials to ensure initiatives remain on scope, budget, and schedule.
• Execute tasks with high attention to detail, urgency, and thoroughness.
• Collaborate with cross-functional teams, including Risk, Privacy, IT, Internal Audit, InfoSec, Corporate Security, and HR, to improve documentation and governance processes.

Required Skills:

• Mastery of American or British English for document management and training material development.
• Expertise in Microsoft Office Suite (Word, PowerPoint, Excel, Outlook) and Visio.
• Minimum of 5 years of experience in document management and process improvement.
• Experience with document management solutions.
• Strong knowledge of process flows, documentation, and process-driven organizational structures.
• Experience managing and updating SharePoint sites, including policy publication and security awareness content.
• Ability to work and communicate cross-functionally within and outside the organization.
• At least 2 years of experience developing clear, concise documentation.
• Strong critical thinking and problem-solving skills.
• Excellent verbal and written communication skills, with the ability to influence decision-making.
• Proficiency in technical writing and diverse communication methods for various audiences.
• Ability to handle multiple priorities and meet deadlines in a fast-paced environment.
• Strong leadership and interpersonal skills.
• Limited travel required.

Desired Skills:

• Minimum of 2 years of project management experience.
• Knowledge of security frameworks such as NIST CSF and ISO 27001/27002.
• Experience developing training materials and user guides for security awareness programs.
• Ability to automate policy compliance metrics using tools like Power BI.
• Certifications in project management, process improvement, or document management.
• Multilingual proficiency (e.g., German, Dutch, Spanish, Portuguese, French) and experience structuring English for ease of translation.
• Experience in technical writing, policy documentation, or regulatory compliance support.
• Familiarity with SharePoint site management.

Education Requirements:

• Bachelor’s degree or higher in a related field, or equivalent experience.

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