Job Description

Job Details:

Job Title: UX Content Writer

Location: Hybrid (T-TH in Sunnyvale, CA)

Duration: 10+ Months

Type: Full-Time, Contract

Description:

We are seeking a skilled UX Content Writer to join our team. The ideal candidate will be responsible for a variety of tasks, including content creation, evaluation, and editorial deliverables.

Key responsibilities include:

• For Evaluations: Perform side-by-side (SxS) comparisons using predefined rubrics for text, chat, factuality, multimodal, and safety.
• For Content Creation: Develop new data for evaluation sets or training using seed data, inspirational examples, or guidelines.
• Content Development: Create content through model redteaming, prompt writing/engineering, and producing reports on loss patterns relevant to building new evaluation sets.
• Generative AI Writing: Write prompts and other generative AI content for internal or external use.
• Editorial Deliverables: Review, copyedit, and technically verify content.
• Quality Review: Review generative AI outputs for quality, rewrites, and editing from internal and external inputs.

Requirements for the Role:

Education and Experience:

• Mandatory: Advanced degree (PhD/Masters) in English, Communications, HCI, Journalism, or a writing-intensive humanities discipline.
• Technical Skills: Understanding of JSON & HTML.
• Experience: Technical writing or prompt writing experience.
• Prompt Management: Ability to create, compile, and organize technical prompts for internal and external use.
• Editing Skills: Review, revise, modify, or edit prompts prepared by others.
• Attention to Detail: Ability to perform repetitive tasks with accuracy.
• Data Familiarity: Familiarity with enterprise data.

Desired Skills:

• Excellent writing and editing skills for a broad range of audiences.
• Strong prioritization, organization, and project management skills; ability to balance process and flexibility.
• Interest in software, machine learning, data, and finance.
• Ability to manage multiple competing priorities in a fast-paced, constantly changing environment.
• Self-driven with the ability to work independently
• ​Experience working with user research, data, and customer feedback; ability to synthesize these into specific content choices and broader content strategies.

Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.

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