Job Description

T About us

Radeberger Gruppe, USA is an importer of German Beers, a division of  Radeberger Gruppe , the largest Brewing group in Germany. We are a fast-growing supplier, with a unique portfolio of brands from Germany (Clausthaler N/A, Radeberger Pilsner, Schöfferhofer Grapefruit). The mission of Radeberger Gruppe is to be the representative of the German Beer Culture all over the world. The Radeberger Gruppe belongs to Oetker-Gruppe which is one of the biggest family-owned FMCG companies in Germany.

About the position

We are currently seeking an experienced Customer Operations Coordinator with excellent communication and organizational skills. The position covers a wide range of responsibilities that can vary on a daily basis. You will be responsible for streamlining the processes of regional/national and international shipping and logistics with the goal of reaching our customers more efficiently. You will report to the Supply Chain Manager.

The ideal candidate will have A+ customer service skills, excellent attention to detail, and the ability to prioritize tasks.

Key Responsibilities:

· Manage and provide Warehouse and DI orders and feedback to distributors and sales

· Oversight and execution of specific customer universe (help RM’s with small distributors)

· Coordinate with key customer contacts and RGUSA sales team to update order changes as they arise

· Monitor and assess inventory levels at distributors

· Identify, quote, and book logistics lanes in order to distribute products amongst our customer network

· Support Invoicing (DI orders, WH releases, & customer orders)

· Support handling of POS-orders

· Processing of Keg Deposits/Returns

· Reporting of order status, warehouse inventory levels and replenishment needs

· Initiation of replenishment orders

· Maintenance of distributor related master Data (price, contacts, items)

· Maintenance of the Online Order System

· Support warehouse inventory reconciliation

· Support improvement projects

Qualification & Education

• Warehouse or distribution center experience
• Experience with transportation companies and warehouse services
• Solid knowledge of inventory management and transatlantic and trans-us shipment procedures and skills
• Solid customer service experience
• Excellent organizational, time management and communication skills
• Strong attention to detail and ability to focus on the task at hand
• Thrive in a team-oriented work environment
• Be an active participant in continuous improvement activities
• Ability to meet deadlines
• Experience with and high affinity to ERP systems
• Strong MS-Excel knowledge
• Bachelor’s degree preferred
• Three to five years’ experience

Compensation/Benefits

• Salary depends on degree and/or experience
• Excellent Benefits Package

Job Tags

Similar Jobs