Customer Service Specialist Job at Russell Tobin, Lehi, UT

dUViQmMybkVrMjl2dUcrbDJmbHpyNkxY
  • Russell Tobin
  • Lehi, UT

Job Description

Job Description:

Duration - 7 months

Job Title:-Eligibility Associates

Hybrid - 2 days office (Wednesday - Thrusday) 3 day WFH

Exchange a high volume of files per day with customers, networks, and partners, and are looking for people to manage the operation, quality, and scaling of our data management systems. Through your experiences at Collective Health, you will be an important part of improving the member healthcare experience by operating and scaling our data operations platform. You will report to the Senior Manager, Eligibility Operations.

What you'll do:

● Investigate and resolve daily ticketing questions, exceptions, and errors

● Investigate and resolve partner discrepancy reports

● Data management activities, client reporting, and assist with audits

● Obtain and maintain outlined daily productivity goals while meeting quality standards

Your skills include:

Required skills:

● Experience with collaboration

● Work within defined service levels and maintaining high productivity/accuracy

● Excellent Internal and external client/partner communication

● EDI experience - Nice to have: working with healthcare data; data operations/data management

● Experience working within the healthcare industry

● Basic SQL knowledge- Preferred

● Experience working with HR Systems-Preferred

● Experience working with carriers-Preferred

● Experience with US healthcare systems

● Ability to follow predefined processes and communicate issues immediately as they

arise

Pay Rate:- $21.00/hr.- $27.95/hr.

Job Tags

Work at office,

Similar Jobs

LHH

Financial Analyst - Fort Worth, TX (75k-85k + Bonus) Job at LHH

 ...LHH is working with a quickly growing government contractor in the Fort Worth area that is adding a new Financial Analyst to their team. The Financial Analyst will play a key role in analyzing financial performance across a portfolio of government contracts and projects... 

CAMRIS

GMP Quality Assurance (QA) Document Control Specialist Job at CAMRIS

 ...spaces. Constantly work in environments where no adverse environmental conditions are expected. Please submit your resume online at CAMRIS is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment... 

Trinity Consultants

Environmental Consultants- Entry Level Job at Trinity Consultants

 ...disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Bachelor's degree (B. S.) in Chemical, Mechanical, Environmental/Civil Engineering, and/or related Atmospheric/Environmental Science from four-year college or University. Must have computer... 

Capgemini

Data Analyst - Tableau Job at Capgemini

 ...Role Data Analyst - Tableau Location Whippany NJ (Day One Onsite, Hybrid) Duration Fulltime Job Descriptions We are seeking a highly analytical and detail-oriented Data Analyst with 8+ years of exp to join our team. In this role, they will be responsible... 

Parlour 818

Salon Manager Job at Parlour 818

About the Company : Join a Growing Salon Thats Redefining the Client Experience! About the Role : Are you a natural leader who thrives in a dynamic, creative environment? Do you have a passion for delivering exceptional client experiences and a knack for bringing ...